Privacy Policy

Matthews Education Consulting

Effective from 24/04/2026.

Your privacy is important to us. This Privacy Policy outlines how Matthews Education Consulting (“we”, “us”, or “our”) collects, uses, and protects any personal information you provide when using our website and services.

By visiting our website or providing your personal information, you agree to the terms of this Privacy Policy.

1) Who We Are

Matthews Education Consulting is an educational consultancy company based in the UK, providing services in the education, training, and organisational development sectors.

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: info@matthewseducationconsulting.co.uk

Address:
94, Firth Park Crescent

Halesowen

West Midlands

B62 9PN

2) What Information We Collect

We may collect and process the following types of personal data:

• Contact details – name, email address, phone number, job title, and organisation.

• Website usage information – including IP address, browser type, device information, pages visited, and duration.

• Service-related information – details about enquiries, bookings, feedback, and training participation.

• Marketing preferences – when you subscribe to our newsletter or opt-in to communications.

3) How We Collect Your Information

We collect personal data in the following ways:

• When you fill out forms on our website (e.g., contact or enquiry forms).

• When you sign up for our training sessions, newsletters, or mailing lists.

• Through direct communication with us via email or phone.

• Automatically, through cookies and website analytics (see Section 8).

4) Why We Collect Your Data

We use your information to:

• Provide our consultancy services.

• Respond to your enquiries and communicate effectively.

• Process bookings and manage client relationships.

• Send relevant updates, newsletters, or marketing (only if you have opted in).

• Improve our website, services, and user experience.

We will only use your data when we have a lawful basis to do so, such as your consent, fulfilling a contract, or meeting legal obligations.

5) How We Store and Protect Your Data

We are committed to ensuring your personal data is secure. We use appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss of your data.

Your information is stored securely on password-protected systems, and access is limited to authorised personnel only.

6) Sharing Your Data

We do not sell or rent your personal information to third parties.

We may share your data with trusted third-party providers who help us deliver our services (e.g., email marketing platforms or event hosts), but only under strict data protection agreements.

We may also disclose information if required to do so by law or regulatory obligation.

7) How Long We Keep Your Data

We only retain your data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting obligations.

You can request that we delete your data at any time, unless we are legally required to retain it.

8) Cookies and Website Tracking

Our website uses cookies to improve your experience and to analyse how visitors use our site.

Cookies are small files placed on your device. You can choose to accept or decline cookies via your browser settings.

We may use tools such as Google Analytics to collect anonymous traffic data and understand visitor behaviour.

9) Your Data Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data (“right to be forgotten”).

• Object to or restrict processing of your data.

• Withdraw consent at any time, if we rely on it for data processing.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.

To exercise any of these rights, please contact us directly at info@matthewseducationconsulting.co.uk

10) Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

Thank you for trusting Matthews Education Consulting.

We are committed to respecting your privacy and keeping your personal information safe.